Rewards - CRM.COM Software Cash Back for Retailers Solution
CRM.COM Real-time Cash Back Solution for Retailers Quick and Flexible Way to Implement Sophisticated Cash Back Loyalty Schemes Can you see it? What is Cash Back? Cash back is a loyalty offering...
View ArticleSoftware - CRM.COM Software On-Demand Solution
CRM On-Demand Talked to a prospective customer over dinner. Back at the hotel by midnight. A few clicks later your whole office has the new lead rightfully assigned. Can you see it? How about a...
View ArticleSoftware - CRM.COM Software Functionality
CRM.COM softwareCRM.COM software automates all the Customer Relationship Management (CRM) processes of the modern enterprise: sales, service, marketing and operations. Our uniqueness comes from our...
View ArticleReward Offers
The Reward Offers module allows merchants to award conditional cashback based on the complete spend transaction, where cashback can be spent on specific products at specific times and at specific...
View ArticleReward Schemes
Reward Schemes are used to: Group reward offers based on their characteristics Keep track of customer which are participating to the scheme and are eligible for the specified offers Control the...
View ArticleRewards Participants
Rewards Participants represent the customers who have already sign up for rewards and at the same time determines the reward schemes that each customer can participate at.
View ArticleAccess Tokens
Access tokens are used to identify a customer, user or app that can access CRM.COM and authenticate them while accessing the system.
View ArticleService Requests
Service Requests are requests from customers that can vary from simple information requests to requests for change. Information regarding any physical goods and services, the resources that will be...
View ArticleWorkflows
Workflow rules can be used to control and update transactional entities such as Jobs, Activities, Service Requests and Subscriptions by automatically triggering actions which are dependent on the...
View ArticleWarranties
A warranty policy defines how traceable physical goods are covered by specific warranty terms, such as free replacement, for a specific period of time after their purchase.
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